01
Ecommerce / Shopify
- Slow storefront loading times and wasted money on monthly app fees
- Cart and checkout friction losing buyers before payment
- Manual returns, delivery notes, and support handling eating hours
§ / Operations Diagnostic
Your business is leaking
time and money somewhere.
A flat A$450 operations diagnostic for non-technical business owners. We map your operational leaks and deliver a clear, 1-page Action Plan. If you proceed with a custom build project, we apply the full A$450 fee to the project balance.
Operations Diagnostic / A$450 flat rate
A rigorous, 1-page Action Plan detailing your top 3 operational leaks. If you proceed with an approved custom systems build project, we apply the A$450 diagnostic fee in full to the project balance.
- — A$450 paid upfront. Flat rate. No surprises.
- — 100% credited toward a custom build within 14 days, or 50% credited within 60 days.
- — Build balance due only after live delivery, backed by a 30-day Post-Launch Operational Guarantee.
- — Built for repeated admin, follow-up, intake, fulfilment, or workflow problems.
How it works
Four steps from bottleneck to solution.
- 01
You send us the context
Tell us your business type, the workflows that feel most broken, and the tools you currently use. You do not need to know what is technically wrong, only where the friction is.
- 02
We map the leaks
We audit your operational flow (manual steps, fragmented tools, repeated admin, or broken handoffs) and identify the top 3 costing the most time or money.
- 03
You get a clear, 1-page Action Plan
A simple document showing exactly what is leaking, why, and what to fix first. You can use it to optimize your own systems or have us build the fix.
- 04
Diagnostic fee credited back
If you proceed with an approved custom build, we apply 100% of the diagnostic fee (A$450) to the project balance if scoped within 14 days, or 50% within 60 days. Balance due after live delivery.
Tangible Deliverable
Inside your A$450 Action Plan.
We map exactly what is leaking, why, and what it costs to ignore. Below is an illustrative sample of a typical action plan deliverable (figures are examples, not client results).
*[Illustrative sample. Figures and details are examples, not client results.]
Jelonyx Operations AuditDiagnostic: D-842
OPERATIONAL LEAK & SYSTEMS SPECIFICATION
1. PRIMARY OPERATIONAL LEAK: Manual Reconciliations
Staff spent 15 hours weekly copy-pasting cleared orders, matching bank fees, and posting receipts between Shopify checkout entries, Stripe logs, and Xero accounts.
Time Leak60 Hours / Month
Admin DragA$2,100 / Month
2. THE CUSTOM FIX SPECIFICATION
Build a transactional sync pipeline connecting Xero APIs directly to Shopify Webhooks. Auto-matches and clears cleared payments, calculates transaction fees, and triggers automated reminders for uncategorized transaction exceptions.
3. COMMERCIAL SCENARIOS
- Scenario A (Ignore): Operational cost of A$25,200/year in administrative overhead and reconciliation errors.
- Scenario B (Custom Build): Fixed-price build quote of A$3,500. Minus A$450 diagnostic credit = A$3,050 balance.
Where leaks hide
Every business type has its own version of the same problem.
02
Real estate / property management
- Maintenance requests, tenant disputes, and trade follow-ups in one inbox
- Urgency judged manually before the right person sees the request
- Work orders written and chased by hand every time
03
Construction / trades
- Subcontractor documents, insurance, and SWMS chased by SMS and email
- Compliance expiry dates tracked in a spreadsheet no one trusts
- Site access status unclear until someone manually reconciles documents
04
Accounting / professional services
- Missing receipts and uncategorised transactions chased repeatedly
- Client onboarding done manually every time with the same email sequence
- Document matching and exception handling done in spreadsheets
05
Local service businesses
- Enquiries from website, Facebook, or referrals going unanswered for hours
- No clear system for who follows up, when, and through which channel
- Booking confirmations, reminders, and no-shows handled manually
Security & Trust
Data Privacy & Systems Access.
How do you access my business systems?
We request the minimum access needed for the agreed work. This is typically read-only or delegated access where that is sufficient. Any broader access is discussed and documented before we proceed. We do not ask for your primary administrator password.
How is my operational data handled?
We use sample or redacted data where possible and do not place sensitive client data into AI tools by default. Any proposed AI use of client material is discussed and approved before it is shared.
Who owns the Action Plan and subsequent systems?
You keep the Action Plan. If a custom build follows, the approved scope states the code and handoff materials delivered to you, plus any third-party services or ongoing fees needed to operate the system.
Operations Diagnostic / A$450
Start with what is actually costing you.
Send us your business type, the workflows that feel most broken, and any tools you currently use. We will confirm whether the diagnostic fits and get started within 48 hours.